Cityflo, a key name in India’s growing urban mobility landscape, has announced the rollout of a comprehensive AI-powered driver safety stack across its fleet. The move marks a significant leap in how road safety and fleet discipline are enforced within the country’s mobility sector.
At a time when the conversation around mobility is largely dominated by electrification and app interfaces, Cityflo is also placing focus on what happens behind the wheel. Its new system blends two key technologies: an Advanced Driver Assistance System (ADAS) that supports the driver with on-road alerts, and a Driver Monitoring System (DMS) that supervises driving behaviour within the cabin. Together, they form a dual-safety net designed to reduce risk, improve accountability, and deliver consistency in driver performance at scale.
“As the industry grows, while we add more buses, we need stronger systems to run them better,” said Rushabh Shah, CBO, Cityflo. “Our belief is that operational excellence begins with full transparency on what is happening inside and outside the cabin. This rollout is about institutionalising safety and performance—not just reacting to lapses but preventing them altogether.”
Deployed in partnership with safety intelligence startup Cautio, the system has already been integrated across most Cityflo buses and LUXE cabs operating in Mumbai, Hyderabad, and Delhi. Full fleet integration is expected in the next month.
This upgrade comes at a critical time—India accounts for 11% of global road fatalities with just 1% of the world’s vehicles, as per the Ministry of Road Transport and Highways. Over 90% of crashes are linked to human error, often related to driver fatigue, distraction, or poor judgment under pressure. Cityflo’s dual-system approach aims to directly tackle this root cause.
The initiative comes as part of Cityflo’s broader push to create enterprise-grade operating standards in a space that has long lacked formalisation. With over 600 trained drivers on payroll and a fleet of 400+ buses, Cityflo operates across Mumbai, Delhi, and Hyderabad—covering more than 10million kilometers and serving over 6.6million rides annually. Cityflo is among the few mobility operators in India building systemic capabilities that goes beyond software layers and bus supply.
This marks a long-term commitment to embedding operational rigour at every level of the service, beginning with the driver, extending to every touchpoint of the journey, and ultimately raising the baseline expectations of what bus transport in India can and should deliver.