Stellantis India has introduced special service initiatives for Jeep and Citroen owners affected by Cyclone Michaung in Chennai. The companies are actively involved in providing continuous support to owners of flood-affected vehicles, offering complimentary vehicle inspection and towing services.
To expedite the recovery process, the brands are fast-tracking insurance processing, enabling vehicle owners to visit the dealership with essential documents for a swift resolution. Moreover, there is a commitment to ensuring the prompt availability of genuine spare parts, streamlining repairs, and minimizing vehicle downtime. Jeep and Citroen are giving priority to repairs through their network of insurance partners, facilitating a quicker claims process.
As part of their assistance efforts, the brands are providing complimentary 40-point vehicle check-ups, with appointments available for a thorough examination. In cases of total loss, a special offer on a new Jeep or Citroen car is being extended to affected individuals. Additionally, round-the-clock roadside assistance is being offered to address any emergencies. Customers can seek immediate support through toll-free numbers provided for Jeep (1800 266 5337) and Citroen (1800 267 1000), as well as roadside assistance support (Jeep: 1800 102 5337, Citroen: 1800 419 2000).